COT maintains the highest standards of quality. We:
Ensure an independent reviewer carefully reviews and edits each project
Maintain consistent teams across projects for a given client
Employ highly educated and skilled staff to manage projects
Implement and follow proven work-flow processes
Utilize the latest in support technologies

This results in excellent consistency and accuracy. If a particular job is not done to your satisfaction, we will always work with you to get it right before we close the project. We also learn with you project-by-project, constantly adapting to your terminology, preferences, and standards over time. For regular customers, we will go the extra step to create a rulebook or guidelines manual to capture the standards and style preferences that should be maintained across all projects.